After we agree to accept your watch, pack it very well in a small box with lots of padding to the address at the top of this page. No padded envelopes, please.
You must ship your watch no more than a week after we've agreed to accept it. After that we'll assume you've changed your mind and your email will be deleted.
Include a note inside the box with your contact info if you're a first-time customer.
Send us the USPS tracking number, not a blurry photo of your Postal receipt.
Do NOT simply drop your watch in the mail without asking first. We talk to many people and answer many emails every day, so we may not remember you a few weeks later. If you wait several months we'll have no idea what you're sending us.
Send just your watch. Do NOT ship your watch with a chain, fob, or strap attached. No tags, pouches, keepsake containers, or factory boxes - just the watch, please.
Do NOT ship your watch packed in confetti, sawdust, or shredded paper because someone has to sweep up that stuff after it spews all over our clean floor.
Do NOT ship your watch wrapped in layers of packing tape to the point where it has to be sliced open. Whatever you pack at your end has to be unpacked at this end.