Assuming that accuracy is the goal, every single component in an antique watch needs to be correct and functioning properly, so COAs (clean, oil and adjust) only apply to those watches that need nothing beyond an oil change and simple maintenance.
Trust us with your treasured family heirloom for thorough and expert cleanings that will take just a few days.
If you carry your watches, then routine servicing is actually pretty important. Antique timepieces can get loaded with debris like lint, dust, metal filings, dead skin, and even hair, especially if the design is a bridge or 3/4-plate, allowing all that detritus to fall into the movement and gear train. Save yourself headaches and high repair bills down the road and have them cleaned regularly every three or four years.
The only way to do a proper COA is to completely disassemble the movement so it can be cleaned in solution using an ultrasonic bath. Inspection of all parts comes before reassembly with synthetic oils, followed by checks on the balance wheel, mainspring and gear train, and finally, accuracy testing on the digital master.
It can take days to identify and correct all of the issues found in these antiques, so anyone who "cleans" a watch for $55 is simply dunking the still-assembled movement in solution and oiling the pivots externally.
COAs are not just about changing the oils. It also means examining each and every component not only for correct fit, but for hidden issues like nascent rust, stripped screws, loose jewels, loose curb or banking pins, oval bushings, bent or scarred pivots, rub marks, bent or binding teeth in the gear train, intentional damage such as cheap "fixes", and so on.
In this photo, rust has begun to corrode the 4th wheel pinion. Anybody who claims to clean a watch without taking it apart would not see this.
Organic and synthetic oils both start getting gummy after only a few years, requiring periodic maintenance, and running your watch beyond the service life of the lubricants will begin grinding up the pivots. You wouldn't go years without changing the oil in your car's engine, so why do it to your great-grandfather's watch?
Once the lubricants in your watch become contaminated with grit the pivots will begin to scar, eventually grinding waists into them. This is especially true of the gear train components that rotate faster than the others, such as the pallet fork and the balance staff, and if the scarring is too deep they must be replaced or re-staffed.
How often should your watch be cleaned? It depends largely on how it's used, but all lubricants have limited shelf lives.
If it's been decades since your watch was last serviced, then it needs to be properly cleaned - even before you wind it - to avoid damage.
These were culled from natural sources like shark livers and would stay viscous for a very long time, but they tended to migrate out of the jewel cups and stained the plates. Organics can easily go for five or six years in between oil changes if carrying and longer if the watch sits under glass.
We use synthetics because they won't discolor over time and don't migrate as easily. They stay viscous if the watch is being run regularly but will thicken much faster if the watch sits on display, so figure three or four years between servicing, or if the watch slows down.
Learn what jewels were made from, what they were for, where they were used, how they were mounted, and what they do for accuracy.
There are plenty of collectors who insist that their pocket watch is "clean enough", either because they did it themselves or because they sent it to a jeweler somewhere. In simple horological terms, cleanliness is a binary thing - it's either clean or it's not.
Look at this center jewel from a watch that the customer serviced at home and ask yourself if this piece has been cleaned properly.
Do it right, have it done right, or don't do it all.
Other than the obvious problems caused by running your watch for years beyond its last service date, filthy watches will contaminate the cleaning fluids in any ultrasonic that much faster. This requires fluid changes more frequently and the cleaning of the baskets, and watches in this condition don't help keep the bench or the tools any cleaner.
Watches this dirty will incur a surcharge to offset these costs.
There are those hacks that will open the back of a non-running watch and simply spray the entire movement with WD-40 or a penetrating oil like Liquid Wrench to try to get it running again. Such attempts are incredibly dumb, since some of these products will eradicate the gilding from plates with a two-tone finish. This practice will also contaminate the ultrasonic, requiring another fluid change.
Watches this greasy will incur a surcharge to offset these costs.
If your watch should prove to be too damaged to restore or if the budget isn't there to fully complete the work, another option is a cosmetic one. We can clean and patch the dial, install a new crystal and correct hands, and buff the case so it can be put under glass on your mantel.
Your family heirloom will look like it used to when it was newer, you don't have to worry about maintaining it, and you can show it off in a place of honor while being glad that it survived all these years.
Watch dials are fragile things made from porcelain, and like a mirror, once it's cracked it cannot be reversed. We offer basic repairs, although the dial has to be reasonably intact for us to have any kind of success. White porcelain dials only, please.
Dial refurbishing starting at $25
Harsh chemicals can scrub the enamel inlay from the plate engravings, so we offer enamel replacement in both black and the brick red found on several Illinois models. It's a very tedious and time-consuming process, but definitely worth it.
New enamel starting at $35
Plate tarnish can be substantially reduced using several methods, regardless if the tarnish was caused by chemical residue, decades of exposure to smoke, salt air environment or harsh cleaners. We can't always eliminate it completely, but it will be an improvement.
Tarnish removal starting at $65
Wartime material shortages meant using acrylic for crystals, which yellowed and caused the hands to rust. If the hands on your watch aren't too pitted they can be polished out and returned to the factory colors of either plum or cobalt blue.
Hand coloring starting at $20
Nothing sets off the plates of a movement like blued hardware. If your watch is missing a few blued screws we can give it back that factory look. Cap jewels, regulator arms, and even hairspring mounts can also be blued.
Hardware bluing starting at $15
Plastic (acrylic) crystals weren't available until World War II, so they certainly don't belong on a watch from the late 1800s. No vintage watch leaves here with a plastic crystal, so new glass is available in all styles.
New glass crystals starting at $40
Nickel or silver watch cases can be polished up like new, unless there is ornate engraving. Gold cases shouldn't be buffed at all.
Case polishing starting at $25
If your movement has a dazzling pattern, we can mill the back cover into a bezel, add a new glass crystal, and turn your vintage timepiece into an instant showpiece. Not every case is a good candidate because only certain kinds can be converted, so be sure to contact us first.
We only cut into cases that are worn or damaged.
Display conversions starting at $125
All cosmetic work is performed during service or restoration of your watch, meaning that none of these services are offered separately.
No photos, no reply.
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We use the US Postal Service, and any insurance is entirely your choice in either direction. Make sure that any watch that you ship here is securely packed in a sturdy box with plenty of padding! The shipping instructions and mailing address are on the Contact page.
One of the rarest of all Waltham dials - the coveted red guilloche with fancy hands, fronting a Model '88.