Conditions for Acceptance

The disappearing manners and overall decline in behavior of people make this page necessary.

We restore vintage pocket watches as close to factory condition as reasonably possible while preserving the mileage, and that's it. We don't like patina, missing parts, mismatched hands, or recased Frankenwatches from eBay. Each and every individual component is addressed and if that's what you're looking for, then this is the place to be. If it's not, you're on the wrong site.

You wouldn't go out with my sister without seeing a picture of her, so don't ask us to accept your watch without sending the necessary photos of the dial, the movement, and both sides of the case. No exceptions. Any cell phone can take quality closeups and instantly send them anywhere.

Based on your photos, every watch is evaluated for condition, originality and the probability of achieving a satisfactory and historically correct restoration. Your watch may be declined if:

• It's been recased in something completely wrong.
• It has incorrect, mismatched or missing hands.
• There is obvious damage from a drop, like a yellowed plastic crystal.
• There is obvious damage from tinkering with it on the kitchen table.
• There are missing parts, especially on the case, such as the bow or crown.

We get far more requests for work than we can possibly handle, so we focus on family heirlooms and uncommon variants in exceptional condition. We can only accept one watch at a time.

We expect to be paid when the work is finished in the manner specified in several places around this site. We don't want to wait, we don't want to haggle, we don't want to hear excuses involving your pet, and there are no discounts for paying promptly. If you don't pay then we keep the watch.

We choose which pocket watches we accept and from whom. Demanding that we fix your watch because of your level of angry entitlement isn't going to work here, and if you never mastered basic courtesy or start insulting us then your email will simply be deleted. Again, if you just want a new crystal or mainspring, or your watch to be restored but insist on leaving the patina and the mismatched hands because they're part of the "tapestry" of the watch, then we can't help you.

If you agree to all of this, then fill out the form below. Submission does not guarantee a reply.